Privacy Policy for kelorantiva.sbs

This Privacy Policy explains how Kelorantiva collects, uses, and protects your personal information when you use our website. We comply with South African regulations and take your privacy seriously.

Information We Collect

We collect certain personal and usage data to operate our services and improve your experience online.

• Contact details you provide when reaching out, such as your name, email address, and phone number.
• Technical data like IP address, browser type, operating system, and basic usage statistics for analytics.
• Information within support or contact forms submitted through our website, including your chosen topics or requests.
• Cookies and similar tracking technologies that monitor activity for functionality and analytics purposes.

How We Use Your Information

Data helps us deliver relevant content, enhance site performance, and respond to your requests or feedback.

• To process communications and respond to inquiries submitted through our site contact form.
• For improving website functionality, usability, and to identify trends or issues.
• To personalize your experience with content and services that match your preferences.
• For maintaining legal compliance and fulfilling regulatory obligations under South African law.

Legal Basis for Processing

Your information is processed based on legitimate interests, consent, and regulatory compliance where applicable.

Processing is undertaken for legitimate business interests, user consent for communications, and in order to comply with South African data protection regulations. Where consent is required, you may withdraw it at any time by contacting us.

Information Sharing

We do not sell personal information, but limited sharing may be necessary to support services.

• Service providers or partners only receive data necessary to operate or maintain the site securely and reliably.
• Legal or regulatory authorities when disclosure is required by law or to protect our rights and users.
• Website analytics partners who process usage data in line with privacy safeguards and policies.

Data Security

We implement technical and organizational measures to secure your information against unauthorized access, alteration, disclosure, or destruction. While we strive for strong protection, no data transmission over the internet can be guaranteed as completely secure.

Your Rights

You have specific data rights under South African law, including access, correction, withdrawal of consent, and deletion of personal information.

• Request access to personal information we hold about you.
• Request correction or update of your personal information where necessary.
• Withdraw consent to certain uses or request deletion of your data, subject to legal retention periods.
• Lodge a complaint with the Information Regulator if you believe your rights are infringed.

Cookies and Tracking

We use cookies to enhance your experience, measure site performance, and personalise content. Manage your cookie preferences in your browser at any time.

View Cookie Policy View Cookie Policy

Contact Us

For privacy-related questions or concerns, contact our team directly using the details below.

Updates to This Policy

This Privacy Policy may be updated to reflect changes in law or our privacy practices. Updates are posted here with the relevant date.